Frequently Asked Questions.
General Information
1. What is the Sustainability Ledger?
The Sustainability Ledger is a comprehensive tool designed to simplify and enhance sustainability reporting for businesses of all sizes. It combines a physical notebook with a companion app to streamline data capture, reporting, and compliance with sustainability standards.
2. Who should use the Sustainability Ledger?
The Sustainability Ledger is ideal for small and medium-sized enterprises (SMEs), corporate enterprises, and any organization looking to improve their sustainability reporting and compliance processes.
3. How does the Sustainability Ledger help with sustainability reporting?
The Ledger simplifies data capture with an easy-to-use notebook and scan app, automates reporting, and ensures compliance with global sustainability standards. It also provides AI-enhanced insights for better decision-making.
Features
4. What features does the Sustainability Ledger offer?
Seamless Data Capture
Automated Reporting
AI-Enhanced Insights
User-Friendly Interface
Regulatory Compliance
Digital Transformation and Enhancements
Cloud Integration
Collaboration Tools
Data Security
5. How does the hand-written text to digital feature work?
The feature uses Machine Learning Optical Character Recognition (OCR) technologies to converts handwritten notes into digital text, making sustainability records easily searchable and editable.
6. What is the benefit of cloud integration?
Cloud integration allows you to sync data with cloud services, providing access to your sustainability data from anywhere, on any device.
Getting Started
7. How do I get started with the Sustainability Ledger?
Purchase the Sustainability Ledger from our website, register your account, and download the companion app from the App Store or Google Play. Follow the setup instructions to begin using your ledger.
8. Is there a setup guide available?
Yes, detailed setup instructions are provided with your ledger and can also be accessed on our website.
Pricing and Plans
9. What pricing plans are available?
We offer plans tailored to SMEs, corporate enterprises, and supply chains. Visit our Pricing page for detailed information on each plan.
10. Are there volume discounts available for large purchases?
Yes, we offer volume discounts for large corporate and supply chain orders. Please contact our sales team for more information.
Security and Compliance
11. How secure is the Sustainability Ledger?
The Sustainability Ledger employs advanced security measures, including encryption and secure cloud storage, to protect your data.
12. Does the Ledger comply with global sustainability standards?
Yes, the Ledger is designed to help you meet various sustainability reporting standards, including ISSB’s IFRS S1 and IFRS S2.
13. How do you ensure data accuracy and integrity?
Our platform uses AI-driven analysis and automated reporting tools to ensure data accuracy and integrity. Regular updates and security audits are conducted to maintain high standards.
Support and Resources
14. What support options are available?
We offer comprehensive support through our online help center, email support, and dedicated account managers for enterprise customers.
15. Are training and onboarding available?
Yes, we provide training resources and onboarding assistance to help you get the most out of the Sustainability Ledger.
16. Where can I find more information about sustainability reporting?
Our website features a variety of resources, including articles, case studies, and webinars, to help you stay informed about sustainability reporting and best practices.
Troubleshooting
17. What should I do if I encounter a problem with the app?
Check our online help center for troubleshooting guides. If the issue persists, contact our support team for further assistance.
18. How can I provide feedback on the Sustainability Ledger?
We welcome your feedback! You can provide feedback through the app or by contacting our support team directly.
19. What are the system requirements for the companion app?
The companion app is compatible with iOS and Android devices. Specific system requirements can be found on the App Store and Google Play pages.